Alva Goldbug Education Foundation
 
Suggestions:
 
1. It may be beneficial to establish partnerships with businesses and organizations in the community. Recently, the AGEF was able to receive proceeds from certain items purchased at The Daisy Village. If the AGEF can create working relationships within the business community, it may be able to gain more interest within the civilian community. The Foundation for Oklahoma City Public Schools has a very audience-friendly website, with a section dedicated to partners in various capacities.
 
2. Upon the creation of a steady website, what I believe is a necessary and crucial step in this process, some sections that should be considered for inclusion (beyond the obvious) are: Success Stories, Events/Event Calendar, Newsletter Signup (provided a newsletter is part of the PR effort), Donate, Volunteer, Photo Gallery. Links to the foundation’s social media platforms may also be included, but I do not believe a Facebook page should be the AGEF’s primary source of visibility on the internet. However, the creation of a Twitter account, a blog, or other social media tools could provide the foundation for additional means of visibility among a wider audience. The argument exists that a Twitter account would be boring or useless, however, I believe that if utilized creatively, Twitter could potentially be a helpful contribution to the AGEF. First of all, creating a Twitter account bears no cost. Secondly, those who regularly engage in social media such as Twitter and do not spend copious amounts of time searching for information elsewhere may find event updates, photos, and simple encouraging quotes and messages, of particular interest. Third, if visibility in the community is a primary goal of the AGEF’s PR efforts, it may be in the foundation’s best effort to utilize several different platforms of online media and gauge the results of each.
 
3. Encouraging volunteers for extra programs could be a cost-effective way to establish more visibility and generate fresh, exciting content for the website and other media resources. Not only would the group be working to further their own cause, but it could include the added benefit of increased community outreach and interest.
 
4. Make sure that not only the public, but the students and teachers the group’s efforts benefit are educated about the foundation. People are more likely to support an organization they understand. In addition, make sure public records about the finances of the group and its activities are available and easily accessible.
 
5. The creation of incentive programs for givers and supporters could generate more interest. For example, a donation of $75 could warrant free entry into Goldbug sporting events for a month, or a gift of $50 dollars might get the donator a free movie pass (especially if the foundation sets up a partnership with the local movie theater). Perhaps every monetary contributor could receive a special card, designating that person as a “Goldbug Giver.” It would be the foundation’s choice whether or not to associate benefits with the card. It could either be a prestigious token, or perhaps the cardholder could receive 10% off at local (partnered) retailers.
 
Questions:
 
1. Is there anything significant about the date the AGEF was founded? Is it something that can be highlighted in the group’s mission/about section?
 
2. How do teachers benefit from the foundation?   
 
3. Is recognizing the educators and those who do the day-to-day work of helping students learn of particular importance to the group?
 
4. What are your specific financial goals?
 
5. What types of programs/activities do you wish to implement if you gain increased support?
 
6. Is rebranding a possibility?
 
I used this website  (The Foundation for Oklahoma City Public Schools) to aid me in my plan development. My suggestions and questions above are based on personal opinion, public relations knowledge and my research and analysis of this resource.
I think the example is a very clean, very audience-friendly website. It provides tools for different groups, frequently updated material; it encourages interaction and participation and is informative and easily accessible. 
 
 
 
 
 
 
 
 
 
 
Public Relations Plan
Intro to Public Relations
12-5-11
 
 
 
Mission Statement
Our Mission:
To make every occasion a sensation with the finest desserts made from high quality ingredients by high-quality employees.
 
Vision
Our Vision:
To offer specialized service to meet the needs of our customers, to be the first choice for those seeking unique desserts for any occasion, and to build a reputation of quality, skill, drive, and service within the community.
 
Values
Our Values:
Passion for service and success, and for creating edible masterpieces
Integrity in all aspects of business and personality
Creativity in all manifestations
Determination for completing tasks and serving others
 
 
 
 
Slogan:
Perfect Pastries, Divine Desserts
 
 
 
 
Job Titles/Descriptions
 
Job Description: Public Relations [Specialist]
List of Employees: 18+
 
Owner/Operator/Executive Chef
In charge of all operations. Head chef and employer.
Sous-Chef
Second in command and direct assistant of the Executive Chef. Responsible for scheduling, coordination, organization and ingredient preparation.                                                             
(3) Pastry Chefs
Responsible for baking and overall preparation and presentation of desserts.
(5) Subordinates/Decorators
Assistants responsible for additional decoration, order-taking, store-front operation and delivery, as well as cleanup and other tasks assigned to them by superiors.
(3) Baristas
Responsible for coffee and drink specialization, store-front operation, and serving and operation of the drink station.
(2) Maintenance
Responsible for general maintenance of shop, including equipment and repairs.
(2) Additional Janitorial/Sanitation Staff
Responsible for bussing and overall janitorial duties inside and outside the kitchen.
Financial Advisor/Bookkeeper
Responsible for managing finances and budget allocation.
 
 
Research
 
Rochester, NY is a city that features a wide-ranging culinary scene. Bistros, cafés, pubs and vineyards can be found in the multiple settings throughout the city.
The attraction by citizens and tourists to fine dining makes Rochester the ideal place for a competing dessert shop.
Most of the dessert shops in Rochester have one main categorical specialty, such as breads, cookies, or ice cream.
Sweet Sensations will offer a wide variety of desserts (Frozen desserts, baked goods, candies, gourmet coffees, salads, specialty donuts, etc.)
The population of Rochester, NY exceeds 200,000.
Large population and increased demand could potentially promote the growth of the company.
Rochester is a community rich in the arts, often hosting festivals and providing a diverse and classy tourism scene.
o   A quaint, professional dessert shop like Sweet Sensations fits ideally into the culturally seasoned setting
Positioning Sweet Sensations in an area where large volumes of people walk by may lead to greater impulse buys.
o   Close to malls, theatres, museums, financial districts, etc.
Providing specialized products such as customized wedding cakes and party trays may lead to greater customer loyalty.
o   Showcase both culinary talent and artistic value.
Wholesale opportunities may potentially arise with business growth.
o   Products can be mass produced and packaged and distributed to stores throughout the community.
Business permits can be obtained through the City of Rochester
o   $25 application fee
o   Annual Renewal
 
 
Planning
 
The Public Relations goal of Sweet Sensations:
To acquire loyal customers and attract tourism through excellent relationships and outstanding service.
            Objectives:
·         Publicize grand opening (Grand Opening Feb. 1)
·         Utilize social media as a primary tool to advertise and create buzz
·         Host a meet-and-greet expo hours before the grand opening
 
      Strategies:
 
o   Use flyers, press releases, print ads, radio spots, billboards and mailers to advertise
o   Create Twitter account, use Facebook and other social media to create attendance polls, provide updates and generate interest
o   Organize ceremony and rent tables and equipment
            Tactics:
·         Design Ads, write copy, set up printing services and purchase advertising
·         Set up social networking web
·         Contact local chamber of commerce
 
 
 
 
Communication
 
Press Release:
CONTACT:    Kylea Copeland, Public Relations Specialist
                        Sweet Sensations
                        2069 Windsor Avenue
                        Rochester, New York 14621
                        Phone: 555-3756
FOR IMMEDIATE RELEASE
            Sweet Sensations, 2069 Windsor, will host a meet-and-greet session and grand opening celebration Wednesday, February 1. Visitors will have the opportunity to meet the staff and sample desserts.
Sweet Sensations will offer a wide variety of desserts and coffees for occasions big and small. Customized wedding cakes, hand-made candies, dozens of cookie varieties and pies are some of the goods to be produced by the new business.
More information about Sweet Sensations and the grand opening celebration is available by calling (585) 555-3756.
 
 
 
 
 
Communication
 
Radio Advertisement:
FOR:   Sweet Sensations
LENGTH: 30 seconds
START: 1/25/12                      END: 2/1/12
CONTACT:    Kylea Copeland, Public Relations Specialist
PHONE: 555-3756
 
 
 
Radio Copy
 
Looking for something to satisfy your sweet tooth? Or maybe you need the perfect dessert for that special someone. Sweet Sensations is hosting a meet-and-greet and grand opening celebration on Wednesday, February 1 from 1 ‘til 7. Come meet the staff and sample our tasty desserts. Sweet Sensations is located at 2069 Windsor Avenue. Let us make every occasion a sensation!
 
Newspaper/Print Ad:
(See Logo, Press Release) Hours of Operation: Tuesday through Sunday 7a.m. – 7 p.m.
Store Sign:
Wrapped awning with logo
 
Communication
 
Grand Opening/Meet-and-Greet
 
Free promotion merchandise
Pens/Pencils
Bookmarks
Balloons
Free Samples
Flyers
Business Cards
Mailers
E-mail
Surveys
Expo Booth
Website
 
 
 
 
 
Evaluation
 
Were you satisfied with your purchase? Circle one: (Yes) (No)
Was the ambiance/environment of our establishment to your liking? Circle one: (Yes) (No)
Was the staff helpful and friendly during your entire experience? Circle one: (Yes) (No)
Please rate the quality of our desserts by circling 1 for lowest, 2 for low, 3 for fair, 4 for high, or 5 for highest.                                    1          2          3          4          5
Please rate the cleanliness of our establishment by circling 1 for lowest, 2 for low, 3 for fair, 4 for high, or 5 for highest.      1          2          3          4          5
How did you hear about Sweet Sensations? ____________________
Would you recommend Sweet Sensations to others? Circle one: (Yes) (No)
Will you do business with us again? Circle one: (Yes) (No)
How can we improve? _____________________________________
Comments: ______________________________________________
 
 
 
 
Audience
 
Citizens of Rochester, NY
Tourists
Children – Adults
Couples
Expecting Mothers
Party Hosts
Etc.
 
 
 
 
 
Crisis Plan
 
In any case of crisis, the Executive Chef/owner will be alerted immediately if not already present, and the insurance company will be notified if necessary.
Equipment Malfunction: Maintenance will be called and the necessary manual will be referenced for repairs. Vouchers may be given to customers affected by the malfunction. If employees are injured in any way, first aid will be administered and an ambulance will be called (if serious). If chemicals are involved, employees are to consult the MSDS reference. 
Infestation: If infestation is serious, operations will shut down and extermination processes will take place. The shop and all equipment, floors, walls, etc. will be sanitized and inspected and any health hazards will be eliminated before business resumes.
Employee Injury: First aid will be administered if possible, and then other measures will be taken according to severity. (See handbook)
Gas Leak: Indicators will signal gas leaks, at which point the shop and surrounding areas will be evacuated and all power to the building shut down. Inspectors will be called and will analyze the situation.
Earthquake: If possible, all employees will evacuate to a safe area, away from equipment. Patrons will be escorted to safe areas. (See handbook)
Flood:  If flooding is imminent, power will be shut off and employees and patrons will move to safe ground.
Food Poisoning, Choking, Allergies, etc.: The necessary medical procedures will be carried out (see handbook) and insurance/lawyers will be notified if necessary.
Destruction of Dessert: If a requested dessert is destroyed in the shop or in transit, a voucher may be issued and/or the dessert may be replaced with a back-up.
Shortage of Ingredients: Ingredients will be placed on special order and substitution or omission may be necessary for the time being.
Recalls: Recalled ingredients will be analyzed/disposed of immediately and signs will be posted around the store-front to inform patrons of the recall.
Power Outage: Maintenance will be called first. If unable to resolve the issue, the proper companies will be notified and the situation will be adjusted accordingly.
 
Budget
Shop Space
Renovations
Licenses/Permits
Uniforms
Aprons/Smocks
Utensils
Equipment
Ingredients
Utilities
Maintenance/Janitorial Supplies
Salaries
Insurance
Advertising
           
 
 
 
 
 
 
 
 
Public Relations
Published:

Public Relations

This project is a sample of public relations plans, suggestions and ideas I have developed for public relations courses, fictional businesses and Read More

Published:

Creative Fields