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    Quick Service Design sketch for improvements to local coffee business, 2011.
Below you will see a rapid viz sketch of a service design concept called Java Go. I created this while participating in the beta for Moso's Unfinished Business School program on business design. The concept was inspired by my own observations of customers at a local Madison coffee shop. This deck takes you from problem to solution to service idea. Sketching rules as does business and service design.