Improving Workforce Efficiency by Adopting Virtual Reality to Train Sales Personnel, New Hires & Factory Workers
In today’s digital era, the buzz around Virtual Reality (VR) is getting louder on a global scale. With ever-evolving training needs, an increasing number of learners and their geographical spread, it is evident that Learning Management Systems (LMSs) are becoming a popular choice for delivering effective e-learning solutions at regular intervals. According to Gartner, enterprises are moving closer to adopting the VR technology to train their modern workforce and meet their pertinent learning needs. [Source: https://www.gartner.com/en].
Most of us understand VR as the technology in the context of education, entertainment and games, but new-age enthusiasts realize its impact on e-learning. Today, VR has already set a strong benchmark in the fields of sales, marketing, onboard training sessions and more. Enterprises, whether big or small, are realizing the true potential of using LMS to create a virtual environment and cater to the increasing learning needs of all. There are several use cases of VR at the workplace from machine designing in a VR space to avoid collision issues on the factory floor. Outlined below are some efficient ways on how VR can prove to be a significant aspect for workforce training:
● Employee Onboarding
Organizations utilize online learning platforms, providing VR headsets to their employees during onboarding to help them attain knowledge about their culture, policies, departments and more. VR aids the employees to use the headsets during off hours and access detailed information about their work profile, list of clients, how to connect with the clients or internal employees and more. For instance, clicking on an individual’s profile, can open a short video where an employee can answer queries of new hires. Consequently, VR for onboarding can help newbies understand how the company works, thereby reducing the time to get comfortable in a new environment and improving their overall progress.
● For Factory Workers
Several companies deploy robust LMSs to create an immersive training environment for factory workers. The VR technology helps to achieve varied goals- organizations can train their workforce in an engaging way, in a short span of time; employees can gain proficiency in using complex machines before using them in reality and workers can learn about the organization’s culture and new machines without affecting their life and safety. For instance, VR head-mounted displays are used to deliver effective solutions for smart factories. An employee can click on the information tab and access short training modules on machinery description, quality of material used, production status, working method, etc. It helps employees know the step-by-step procedure, work on the glitches in daily operations and perform with excellence.
● For Sales Training
There are various direct selling companies where product sales training is one of the crucial aspects for organizational success. It is not easy for sales employees to carry products to potential customers spread across diverse locations. As a solution, modern LMSs are designed as mobile apps to scan the product with the QR code and start an animated video. The video showcases specific details on product use, its applications and benefits. As a result, it helps customers access detailed information on product features and their benefits, thereby building customers’ trust and improving brand presence.
By using VR technology at the workplace, learning can be personalized as per the customized needs within a fully immersive environment. This innovative e-learning technology is leveraging the power of collaborative learning through powerful LMSs to develop a workforce that can prove to be an asset for the organizations.
