It's not often you get to create a brand from scratch. The founder reached out about a logo, and we talked about the value of a brand. Then we discussed the role of a brand identity system, and soon we found ourselves building this brand from the ground up. A deep dive into the business and customers informed a brand architecture, which flowed seamlessly into the brand identity system.


The Back Story

For startups, building awareness is a major hurdle, so  first impressions are huge. It's a critical moment to tell your story, get noticed and educate people about the product or service. For PostKnife, we worked to discover the core benefit to the customer and let that drive all decisions for the visual identity. 

During the research phase with the client, we realized that explaining the service is complicated. Here's how PostKnife works: a box of freshly-sharpened knives arrive in the mail. Then, the knives from the last delivery are returned and sharpened for the next shipment. It's an ecosystem that's cheaper than owning and maintaining yourself, with the benefit of always working with super sharp knives. It's awesome, but it's a lot to explain.
After thinking about it, we realized the service is really a tool delivering something important to restauranteurs. That something was sharpness. And not "I-just-bought-this-it's-brand-new" sharpness, we mean "honed-by-a-trained-craftsman-with-a-water-cooled-whetstone" sharpness. The kind of sharpness that turns a food worker into a master samurai. The kind of sharpness that makes a professional kitchen safer and more efficient. 
PostKnife's sharpness is more than a physical product, it's an experience. It's that easy feeling of slicing an onion with a fresh blade. It's the ability to do your job better and safer. It's confidence in well-made things. It's for people who appreciate craftsmanship because they take pride in the quality of the food they make for a living. 
The idea of sharpness is visible in every detail of the brand. The graphics are crafted, honed. High-contrast colors feel crisp. Copy is direct and to the point, the excess is trimmed away. Even the logotype has a slice out of the "K" so the idea of sharpness is always present. Take a look at the work below to see all the ways that sharpness makes a big impact on this new brand.
Brand Identity System
The PostKnife system makes a big impact with just a few well-crafted parts, and leans heavily on the high-contrast color palette. This allows the brand to cut through the noise of a stressful, fast-paced professional kitchen.
The punchiness of the brand tools turn any activation into a billboard for PostKnife. And the same time, the presentation is clean and simple, which feels appropriate for the food industry.

Delivery Experience

When knives arrive, we want it to be so special, we call it Knife Day. The custom shipping box has two jobs: deliver a freshly-sharpened set of knives and return used knives to be sharpened for the next shipment. Opening it is a branded experience in itself, with layers that use pictograms to walk through each step. 
To make the receive and return process easy, each shipment has alternating black or red handles, so its a snap to see which knives are used and which are fresh.

Storefront & Management Tool

At postknife.com, visitors learn about the service,  browse knife sets, purchase a subscription and manage their account on a desktop or mobile device.

Photography

Sometimes you just need to see a product in action, so we shot a library of photography to capture the brand in its ideal setting. The delivery experience, knife sets, employee testimonials and most importantly the knives at work are all seen in the context of a professional kitchen. 
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From the Founder
“I’ve worked with a lot of professionals in all different fields, and what really stands out in the way Nathan approaches his craft, is that he’s not afraid to spend the time and do the really hard work, both mental and physical, that it takes to create something extraordinary. ”

-Mike Maestri, Founder, PostKnife
PostKnife
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PostKnife

Brand identity system, packaging and digital storefront for PostKnife, a knife subscription service for professional kitchens.

Published: