The new design makes it easy, obvious, and attractive for customers to enter a small amount of information in order to see their own resource-efficiency action plan. The design was implemented by 118 of the countries largest utilities providers and was built into Microsoft Hohm and Google PowerMeter.
Project Definition: Project Charter
Design Process: co-authored a Brainstorming Guide, co-authored a Mid-Point Stakeholder Review
Information Architecture: Page Flow, Wireframes, Page Inventory Spreadsheet
Persona Dev & User Testing: Top Persona, Moderator's Guide for Usability Study, Findings from Remote Testing
Final Deliverable: Hotspot flex prototype
Screens below are sketches using Balsamiq (comic sans is not my font of choice).