OBJECTIVE
DESIGN PROCESS
PRIMARY RESEARCH
SECONDARY RESEARCH
In secondary research, the technology used behind chat-bots was further explored and the existing government policies existing for street vendors were also looked into.
USER PERSONAS
USER PERSONA 1
USER PERSONA 2
USER PERSONA 3
DESIGN INSIGHTS AND INTERVENTIONS
IDEATION
IDEA 1
IDEA 2
IDEA 3
EXISTING SCENARIO STREET VENDORS
USER JOURNEY 1- BUYERS
USER JOURNEY 2 - STREET VENDORS
PAPER PROTOTYPES
Paper prototypes were made in Hindi language and tested with the street vendors proficient in Hindi language to see if such an application will benefit them. Further, the application will be available in multiple languages (all regional languages)
CHAT-BOT CONVERSATION
The proposed application is designed for both the buyers as well as vendors has two separate login- Vendor Login and Customer Login as per the usage.
WIREFRAMES
TASKFLOWS