Custom Companies, Inc.’s Customer First Program
Based in Chicago, Perry Mandera leads The Custom Companies, Inc., and provides a host of coordinated services spanning the country. Having grown the company from the ground up over the decades, Perry Mandera emphasizes timely, efficient intermodal transportation solutions. 

His firm celebrated 30 years in the business in 2016 and emphasized the importance of effective, long term vendor relationships. Strong customer ties are fostered by a unique Customer First program that connects clients to a dedicated customer service center with a mission that shipments be delivered on schedule and handled with the utmost care. 

The program is tied to real-time performance-level monitoring on each shipment, with data fed into operations in ways that are continuously improving efficiency and cost-effectiveness. The Customer First service team is available on the phone to schedule pickups, track shipments, and offer immediate rate quotes on shipments of any type or size. The end result is consistently high levels of customer service that drive repeat business and long-term growth.
Custom Companies, Inc.’s Customer First Program
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Custom Companies, Inc.’s Customer First Program

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