Custom Companies’ Unique Customer Commitment
Perry Mandera is founder of The Custom Companies, Inc., a Chicago-based provider of nationwide transportation services established in 1986. Speaking on the occasion of the firm’s 30th anniversary in February 2016, Perry Mandera described gaining valuable early industry experience in the sales arena.

Seeking to provide potential clients with value that would convince them to change providers, Mr. Mandera found that most expressed satisfaction with their current arrangements. The one area of interest centered on having a provider who could offer a more comprehensive range of services under one roof. Thus was born a unique “One Call Does It All” approach that still defines the company’s customer service commitment to this day.

Mr. Mandera described his proudest corporate accomplishment as being one of maintaining high retention rates among employees, despite a logistics industry that is constantly in flux. He also noted that he envisions the continued expansion of the company.v
Custom Companies’ Unique Customer Commitment
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Custom Companies’ Unique Customer Commitment

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