I was the lead UX Designer for all of the projects that follow. I also designed the UI and visual language as well.
I am a dynamic hands-on leader with knowledge of all aspects of Product leadership and User Experience, including interaction design, product requirements gathering and definition, usability, user research, product roadmap creation, visual design, content development and some front-end development.
20 years of success optimizing user engagement for brands such as American Express, IBM, Amazon, JPMorgan, Citi, Bank of America, WSJ, FT, BBC, Google, Microsoft, Johnson & Johnson, Abbott, LG, Discovery Channel, Tivo, MTV, Red Bull, Iron Mountain, and AT&T. Expert in providing a compelling user experience to improve brand loyalty, customer retention and visit-to-order ratios.