I’m arvi, your smart and friendly insurance assistant.
I make insurance buying engaging and transparent. Imagine having a trusted friend guiding you with the ‘what’, ‘why’ and ‘how’ of insurance. Well..think of me as that friend.
Why build a chatbot?
Chatbots are an intuitive choice for brands because within few questions and very friendly interactions they can provide you with a personalized advice and make shopping experience a pleasure. With the use of user friendly interface the customer service hasn't been more easy than now.
Simple and direct
way to start interacting
with a chatbot
Home page takes you directly to the conversation experience
What was my role?
As a product designer at Arvi my role was to improve the flow of the interaction with a chatbot - "design an interaction". The chatbot should act as an expert providing the customers with best suggestions, be helpful and witty and easy to use.