What the X: Financial Literacy for Low Income Teens
"What the X" is a class project for a course on Human Centered Design (HCD), which was hosted +Acumen and IDEO. The focus of the course to come up with a solution for a pre-made challenge (described below), while concentrating on HCD research methodologies.
Due to the small team sizes outlined by the course, my teammate Elizabeth Sarobhasa and myself shared the tasks associated with this project. Our shared roles included: concept and ideation, research, user interviews, analysis of insights, wireframes, and final course presentation. Our team had the additional challenge of working remotely through multiple Skype and Stormboard sessions.
Our team's chosen design challenge was to come up with a tool that reinforced the in-class teachings on how to manage financial goals, and targets low-income teens in the Chicago region. This challenge focused on not only coming up with a solution within the four-week duration of the course, but to also come up with a strategy that outlines how we might address the social impact for having such an app as well.
My partner Elizabeth and myself started with a brainstorming session and did some research into how teens and young adults keep track of money, if at all. In order to flesh out other possible sources of information, we also listed out possible contact persons that teenagers may contact for guidance, which included figures such as teachers, counsellors, and of course, parents. This was done through user interviews within our network, with an attempt to try and interview people who fit within those roles.