IRAS myTax Portal
The GovTech UX Team worked on revamping 39 e-services over the span of a year, giving the IRAS myTax Portal a much simpler interface and a drastically improved user experience for Singaporean citizens.
Team
Natasha Low (Lead), Jacqueline Aw (Visual Design), Michelle Chen (Visual Design), Eunice Chan (UI/UX), and Edison Chee (UI/UX)
My role
User Research: Interviews, Usability Testing planning and moderating, Paper Prototyping
Interaction Design: Screen layout and design, interaction and task flow, prototyping in UXpin
This was what it used to look like:
