Ascend is a mobile application that leverages customer service performance through 
on-site voice recognition technologies by interpreting employee-to-customer interactions.

As my usual logo design process, I pitch 3 designs based on the client's scope and target audience. Upon pitching my designs, I am receptive to the client's feedback and move forward with adjusting the best logo option.
This is the final version of the logo upon the client's feedback and direction from option #2: