Telemarketing Software by Xenleads
Making your business profitable is a key objective of all entrepreneurs or companies. For this purpose, different techniques and methods are adopted. With new technologies and advanced functional capabilities businesses can achieve much more with lesser resources than what they used to in the past.
Improvement in Business performance:
Accordingly the employment of different technological systems and online programs helps enhance the functional performance of various departments. Xenleads is an online company that provides its business clients with similar programs and systems. Incorporation of these software helps improve the productivity and effectiveness of their resources and capital.
One of the key aspects of this program is the concept of telemarketing. This is the process of making calls to people or potential clients and marketing your product or service to them. Many companies outsource this process to other experts while some make use of in-house employees and telemarketers to carry out the task. It is part of a lead generation process that helps in the goal of increasing the number of potential and existing customers of the company.
Telemarketing Software and its key features:
Xenleads offers its customer a great way to manage the telemarketing function. Some of the key features that they provide through this comprehensive system are given below:
• It is an integrated and multi functional software
• With the virtual dialing mechanism the need for physical lines and hardware is eliminated
• Most of the times the calls are made from a number that is locally coded. This enhances the chances for the call to be received by the potential customer
• The software has an internally incorporated calendar. As the phone call proceeds, the appointment with the potential client is set automatically.
• The productivity of the dialer is increased by reducing the time between the dialing and call connection. The software offers immediate dialing features which is very efficient in time management
• The software allows the user to create customized dailling schedules and programs based on specific requirements and needs of the company
• While the calls are made, they are recorded at a cloud network. Companies can review and access the calls at a later point in time. This is not just good for assuring good quality customer service but also helps in improvement and error reduction.
These were some of the features that are provided by Xenlead’s telemarketing program. It is a one fully integrated system that brings immense benefits for the company that uses it.