AT&T Phone Trade-in Program: Online Processing App
LEARN HOW IT WORKS
START A TRADE
IN-LINE CONTEXTUAL HELP — Tool Tips Rollover Reveal
SEARCH — Realtime Results as you Type
RESULTS — On Return or Selecting  Search Icon
SELECT DEVICE
MODAL — Answer Questions about Condition of Device (Hard stop until completed)
REVIEW APPRAISAL — Choose to Accept or Not
FINISH TRADE-IN
FORM VALIDATION
VERIFY INFORMATION — Select Payment Options
NEXT STEPS
HOW IT WORKS TAB
HELP TAB
TRADE-IN STATUS — Unauthenticated
FORM VALIDATION ERROR
TRADE-IN STATUS — Authenticated; Device Not Received
TRADE-IN STATUS — Authenticated; Device Received
TRADE-IN STATUS — Authenticated; Shipped
Appendix

ADD SECOND DEVICE
DEVICE IN CART — New Device Search
TWO DEVICES IN CHECKOUT
EMAIL
WHY WE DO IT
AT&T Phone Trade-in Program: Online Processing App
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AT&T Phone Trade-in Program: Online Processing App

PROJECT DATE: 2012 IN-HOUSE: AT&T Online tool to process unwanted wireless devices to receive credit. Devices then are recycled or refurbished so Read more
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Published:
Copyright Info

Attribution, Non-commercial, No Derivatives

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