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    Web Interface for BMW customers to track the progress of their BMW vehicle from order to delivery. BMW Financial Services will be communicating w… Read More
    Web Interface for BMW customers to track the progress of their BMW vehicle from order to delivery. BMW Financial Services will be communicating with customers in their 6-week "limbo" by offering financial services and products in the tracker application. Read Less
    Published:
BMW - Beyond the Drive
Beyond the Drive (TM) is a loyalization campaign, articulating the
“holistically premium experience BMW Financial Services offers at every
touch point and milestone of the ownership experience."

Client: BMW Financial Services

Brand Goal: BMW Financial Services will communicate with the customer during their 6-week "limbo" between ordering and delivery. In this phase, car status, financial services product information and services will shown.

Value Exchange: Helpful, entertaining, informative and useful.
Progress States
Top Navigation
Financial Service Products and Offerings
Submenu - BMW Cards
Side Navigation
Resources for the customer to learn more about their vehicles.
Electronic Owners Manual
My BMW Account
Media Center with photos and videos of their vehicle
Set up paperless billing and autopay
Learn more about a new feature, Connected Drive
Native Advertising
Offer Products and Services Based on Progress the Car Is In