WeChat is one of the most popular apps in China, with over 685 million active monthly users. It offers a wide range of functions, including messaging, online shopping, and banking. It also provides its own online payment service, and is used for business communications. This project tackles and resolves several usability problems within the app. User interviews were conducted to identify confusing aspects of the app. This research identified four aspects of WeChat that could be improved: the messaging interface, the official accounts interface, the wallet tab, and the “me” tab. Since many users spend 1 to 2 hours on the app per day, a new interface to provide a more comfortable viewing experience was inspired by colors in nature.
Copyright 2017, Janet Wright