Another major classroom project of 8th semester. With various questions like what is a system? what is system design? how to start? what is a touchpoint? how to design experiences and such like, I chose Maria's Salon in Wanovrie, Pune as my subject. After various visits to the salon, I had the system mapped and a few design opportunities like better client experience, digitizing the system and record keeping and more marketing. Then comes the design proposal to work with the experience of the clients while getting the service, right from when they enter the salon till they exit.This can be done by altering the interiors,the furniture and the way the cleints andthe owner interact with the system. Rest is conceptualization not only in terms of graphics but interiors and product design terms too.