Hedley Whewell's profile

O2.co.uk, Telefonica O2 - ‘My Bill Analysis’

BRIEF - interpret wireframes for a B2B online application with two different audiences with slightly differing content, one corporate the other SME's. 
The application was to be used by businesses from a couple of dozen employees right up to tens of thousands, enabling account holders such as Transport for London to drill down to the finest minutia of what their business is using or buying from O2, be that minutes, mobile handsets or accessories. I was brought in to turn UX wireframes into two sets of visuals that had to look like relatives of each other, but not be identical.
• 4 different customer facing UI’s, one B2C, one SME and visually impaired version of each
• email template based upon existing O2 designs.
Colin Towns
Senior UX consultant at Utenza Ltd

"Hedley's no nonsense approach to getting the right design in place for the user is refreshing. He accepts user feedback with good grace and an attitude that puts many other designers to shame. 
It would be a pleasure to work with Hedley again in the future."
O2.co.uk, Telefonica O2 - ‘My Bill Analysis’
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O2.co.uk, Telefonica O2 - ‘My Bill Analysis’

Self-service administration application. (RIA - Intranet)

Published: