Giving Back to the Community
City of Brains Project
I heard about Civic Tech Toronto through another networking event I attended. It sounded like a great place to learn, network, AND contribute to the city in a progressive way, so I joined one of the groups called City of Brains. The following is some of the work I'm contributing to their project.
The next meeting I attended, we decided to focus on what aspects of websites we like and which aspects we don't like. Each suggestion was discussed and placed on the wall with a sticky note.
Suggestions included the following:
-Avoiding too much technical jargon (or if it needs to exist, that it be fully explained)
-Easy to navigate
-Easy to navigate
-Intuitive search function
-Stories linked to appropriate resources on page
-Calm, neutral colour scheme
-Avoid ads (especially things in relation to mental health or triggers to illnesses)
-Clean typography and simple, non-personal images for each story
Some groups aren't in attendance every week, so I will switch my focus to other groups that require UX advice and expertise. This past week, it was the evaluation of some mockups for a new website for Project Neutral. Their team had already created a prototype using Invision, but based on some of the feedback myself and other CivicTech members discussed in the meeting, they need to make some revisions.
Some of our suggestions included the following:
-Considering the inclusion of more user personas. At the moment, they are paying much more attention to those who own houses or condos rather than people who rent.
-Balancing the requirements of their sponsors and their users in terms of the Information Architecture of the main page
-Encouraging the answering of survey questions in more than one place on the site, and incentivizing in smaller steps, rather than at the end of a large survey.