CareMondo: Experience Redesign
Caremondo is a curated digital marketplace for the medical tourism market, where patients can find high quality clinics abroad. The old website user experience was complex and full of pain points. My task was to provide a new UX concept and prototype that can make the user interaction frictionless and improve the overall website usability.
Simple and minimal design that focuses on the main objectives of Caremondo's business model with less distractions and more confident professional appearance in comparison with the previous website design.
The aim of this design is to get the attention of the target audience of this platform (Older people and seniors) through softer shades of colors and clear visible design elements.
Caremondo Landing Page UI:
Search Page in Caremondo is an essential and vital page.. As a result, I have added more options of search filtration as multi-use search features that could be added or removed easily at any time.
In addition, I have added more viewing, sorting and results comparing features to get the most of using the "Cards" concept in viewing search results with its high flexibility and ability to be customized.
Live Support and Chat Module:
For a medical services provider, there is a need to address users questions and frustrations as quick as possible. To make this a reality, I have included a chat (live support) module in the design to be accessible all the time with easy and simple user interface that is familiar to most users.