Bringme is a premium home delivery and collection box system which you can manage any given time and anywhere. An innovative solution for 21st century delivery services. Bringme, a start-up from Leuven, appealed to Made to translate their idea into a stunning product with a seamless customer experience. The result is an innovative 21st century delivery service.
Even with e-commerce booming, the last mile often remains the most frustrating part of the delivery chain. Bringme joined forces with Made to outline all user touch points and develop the most streamlined and sustainable package and home delivery service.
By mapping out every single scenario, from initial order to package delivery, we gained a clear insight into how to optimize the whole process from the end user's point of view. This allowed us to design a memorable and positive user experience.
Not only did we aim to design a great-looking product, we also wanted to ensure coherence and uniformity across the entire service. With a service that is so closely intertwined with the end user’s daily routine, this emotional connection is vital to its success. And familiarity is essential for this connection.
Every single element, from the website and app to the physical delivery units, was designed in line with Bringme’s unique brand identity. Through its distinctive aesthetics and high-tech ergonomics, both the hardware and software of this service stand out.
When using the delivery box, interface, website or app, it is immediately clear that Bringme offers a seamless user experience. Each meticulously well-thought-out step constitutes a revolutionary advance over current home delivery service problems.