OVERVIEW
This project was created as part of a hackathon that took place in Seattle on 20th March 2015. Recall is a mobile app that transcribes phone conversations and saves snippets containing important details that are easily searchable. We used a condensed version of the user centered design process to design our solution in under 9 hours.
PROBLEM STATEMENT
The amount of information we consume is increasing every day and the idea of information overload is one that is commonly banded about. We cannot keep track of all our events. It’s hard for us as humans and it can be difficult to stop feeling like we’re missing out on something important.
MY ROLE
I was involved with the user-research, user flows, overall interaction of the system and the final presentation of the content.
THE PROCESS
INVESTIGATION
We started by interviewing people at the hackathon about the various problems they face while having phone conversations. We also asked them ways they keep notes of the conversation or anything important. Based on the observations, we created an Affinity Diagram and categorized the observations into 3 categories - conversations, self/personal and group discussions.
IDEATE
Based on our the Affinity Diagram, we moved to the explorer phase where we brainstormed various ideas. Using the concept of divergence and convergence, we narrowed down our focus to how this problem can be solved from phone coversations. We were designing a mobile app as the conversations are over phone. Recall, the app we prototyped, automatically transcribes phone calls and saves important snippets of these conversations. These snippets can then be easily searched and saved as notes. Some of the key features of the app include:
- A timeline of snippets from recent conversations
- The ability to search for specific conversations by their participants, date, time, and location.
- Filtering snippets by recognized keywords: Date, time , location, email addresses, urls, money, and phone numbers.
- A manual record mode for in-person conversations
The screens were designed in Sketch using Google’s Material Design guidelines. We then created an animated walkthrough of the interface in Keynote for the 90 second presentation.
PROTOTYPING
Based on the observations, goals and paper wireframes, we created prototypes for the app.
Some of the notable features of the app include:
- A timeline of snippets from recent conversations
- The ability to search for specific conversations by their participants, date, time, and location.
- Filtering snippets by recognised keywords: Date, time , location, email addresses, urls, money, and phone numbers.
- A manual record mode for in-person conversations
- The ability to search for specific conversations by their participants, date, time, and location.
- Filtering snippets by recognised keywords: Date, time , location, email addresses, urls, money, and phone numbers.
- A manual record mode for in-person conversations
