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    DESIGN CHALLENGE How Might We: provide personal tours based on tourists’ visit time? guide them and introduce the artworks during their tours? P… Read More
    DESIGN CHALLENGE How Might We: provide personal tours based on tourists’ visit time? guide them and introduce the artworks during their tours? PRECEDENT PAIN POINTS Misleading visit duration. Lack of navigation and routing. INSIGHT By shadowing, I found the user got lost easily, but found unexpected artworks. DESIGN SOLUTION How Might We: generate routes by tourists’ interests and visit time; guide their way and allow them to get out/back from/to the route easily; give the audio guide when standing in front of the artworks. TECHNOLOGY Mobile and beacon technology. Read Less
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