Pacific Gas and Electric Company, a large gas and electric utility needed a dark site in times of emergency and crisis response to communicate to customers what was going with any given crisis or emergency, and relay power outage locations, the extent of the crisis and what they were doing to restore power and respond to the crisis.
I worked as the UX Lead and the Business Stakeholder representative for this project.
As the UX lead for this project, I utilized a Lean UX methodology and used rapid prototyping techniques to create a wireframe prototype using html/css and bootstrap. We collected requirements, went through several rounds of prototyping and iteration, conducting user testing utilizing usertesting.com and incorporating the feedback into the user experience design.
This project was a responsive design project. I designed 3 breakpoints for desktop/tablet and mobile.
This was the first project where I utilized a Lean UX methodology at PG&E, and did a 'no-psd' project.
The Home Page
Level 1 Page - Safety
An Article
