iOS Mic Permissions
Background
Flexing our Lean Startup muscles, our team hypothesized some users weren't able to be heard in meetings because they had not granted the app the mic permissions it needs to connect via VoIP. Taking a page from Cluster's experimentation, we evoked the dialog at the most opportune time while adding instructions on how to grant permission later on. After its release, that type of user feedback reduced dramatically.
Team and Role
As the sole designer, I worked closely with the GoToMeeting iOS development team which consist of developers, quality assurance engineers, content editor and the product owner.
If you are viewing from a non-mobile device, you can navigate through the screens indviidually.
Initial Session. When a user first joins a GoToMeeting session, they are informed that others cannot hear them because they have yet to grant mic permissions to the app.
Mic Permission Dialog. When a user taps on the mic icon, they are prompted to grant GoToMeeting mic permissions so that others may hear them during the session.
Permission Denied. If a user denies mic permissions, this dialog appears the next time users tap on the mic icon, displaying the necessary steps to grant permission.
