The design process began with field visits as part of Customer Driven Innovation. I was the User Experience Designer on the team, along with product owners, who visited four business owners to observe and interview how they run and manage their business from a money management perspective.

 

After designing some concepts and going through two rounds of usability testing, we ended with a transfer experience that was simple, yet valuable, in the fact that a user can move money in or out of their account in a single occurence or a recurring basis.

 

The design is responsive and can be accesible on desktop, tablet and mobile - allowing for a consistent user experience.