My role i the project
I worked as an interaction designer on this project, replacing an outdated and heavily manual system for controlling access to Norway’s coastal waters with a new and efficient user interface. Facilitating Co-creation workshops was well as live meetings and observation of the actual work environment and processes were important parts of the work.
How we worked together
Steria was already working with the logistics and ICT organisation Forsvaret FLO/IKT when this project got underway. Located on-site alongside its client, Steria’s team included developers with specific Command and Control domain experience. It was a highly collaborative effort. In handling the requirements definition and helping to prioritise functionality, Steria worked directly with the business/domain experts within costal surveillance in the organisation. This ensured that the new application was developed in line with the real-world needs of a busy government defence agency.
Workshops, user tests, acceptance tests, sprint planning meetings, sprint reviews and demonstrations kept end-users fully engaged. Steria viewed this as a vital part of the overall development in that it created a group of enthusiastic super users. These super users then went on to train the rest of the organisation.
As this was a highly complex project involving the definition of interfaces for integration between 11 agencies, Steria used the Scrum project management methodology to maintain the momentum. The process was customised to the unique user stories within KOS.