wesquare nl's profile

Functional Manager Oracle RightNow,Crm Review solutions

Wesquare is a PHP and Dot net software development and oracle rightnow development company De dagmaat 64 Dronten, Netherlands. WeSquare BV is a one – stop shop for all your IT needs – from Oracle Service Cloud consultation & rightwnow implementation partner to (web & app) development to design – you name it, we are up for it!

Under this umbrella, three companies thrive on collaboration, a passion to create the best, and an unbridled enthusiasm.

- WeSquare 
  For Oracle RightNow CX Service Cloud (BPS/reseller, consultancy, implementation, development (addins and CRM integrations)

[Oracle Service Cloud]     [Oracle Gold Partner] [Oracle Gold Specialized]  
We Are
We are a team of highly skilled and experienced people, hailing from various nationalities – from The Netherland to India!

We believe that quality comes from focus, and with this belief, we have three companies dedicated to three spheres of IT.

• We Square is dedicated to consultancy, implementation and addins, and interface development focused on Oracle Service Cloud software (BPS partner & Oracle Gold partner).
 
 
We Do
All the three companies under the umbrella of WeSquare BV have their areas of specializations. With the IT industry growing each day, the need for teams dedicated to each aspect also grows. Our teams are well equipped to handle the rapid growth with dexterity.

WeSquare - IT CRM Integration Solutions
• Consultancy and implementation of the Oracle Service Cloud software
• Developing interfaces and Addins on the Oracle Rightnow CX Service Cloud software
• BPS EMEA Reseller of the Oracle Service Cloud software
Benefits of using a CRM tool

Customer Relationship Management (CRM) is a system that has been developed to help improve your relationship with your customers, and find new customers, in addition to winning back former customers. This system can be brought into effect with the help of software that helps in collecting, organizing, and managing information about your customers. Oracle’s Service Cloud is one such software. 
 
The following are the benefits of having a CRM tool like Oracle rightnow CX Service Cloud Solutions
 
Better relations with Oracle Rightnow Customer Service Experience
One of the most important benefits of CRM is improved customer satisfaction. CRM can help you in carrying out all the processes involving servicing, selling, and marketing in an organised manner. You can also provide better services to your customers by understanding their issues better. This, in turn, helps in increasing customer loyalty and decreases customer irritation. You can also receive feedback continuously about your services and products from your customers. 
 
Increase in revenue
If you use CRM for your business, you will be able to see a spike in the revenues of your company. You can use the data you have collected to popularize marketing campaigns in a more effective manner. CRM integration software can help you ensure that your promotions reach a different and new set of customers, and are not limited to those who have already bought a product from you. This goes a long way in increasing your revenue.
 
Make the most of up – selling and cross – selling
Up selling is the practice of giving premium products to customers that usually fall in the same category as their purchase. This way, you can also cross sell. Cross selling is offering complementary products to customers based on their purchase history. You have to interact with the customers and get to know of their needs, wants, and purchase patterns. These details can be stored in a central database that can be accessed by all executives of the company. This way, the moment an opportunity is seen, the executives can promote the products to the customers and make the most of up – selling and cross – selling opportunities.
 
Improved internal communication
If you have a robust CRM strategy, then it will do a lot in improving the communication within your company. By sharing customer data amongst various departments, working as a team will become easier. It is always better to work in a team because it increases the company’s profitability and helps you in providing better service to customers.
 
 
 
And also visit more info at WWW.wesquare.nl/
Functional Manager Oracle RightNow,Crm Review solutions
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Functional Manager Oracle RightNow,Crm Review solutions

Wesquare is experience in oracle rightnow cloud computing services. we have do service in Oracle Rightnow Customer Service Experience, RightNow i Read More

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