Over the last two years I have been involved in, facilitated and run a range of workshops.
Below: The 2015 Global Gov Jam is a 2.5 day workshop, where small teams across the world work for 48 hours on building innovative approaches and solutions towards challenges faced by the public sector. I participated in a similar event earlier on in the year, so I was keen to help coach this one. We helped teams go through a rapid design process: brainstorming themes and identifying assumptions, interviewing people on the street, rapid prototyping and testing potential solutions, then iterating and presenting their final proposals and insights. The event happens yearly and is a great way for people to learn about service design. Check out more about the Global Gov Jam here: http://www.govjam.org/frontpage
Below: To help build service design capability and interest in undergraduate students, I held a 'Workshop-Workshop' to teach them what I'd learnt in the past year about planning, running, and facilitating workshops. This involved giving them a run-down of the what, why, and when, of workshops, before helping them each plan activities, write their own workshop plan, and facilitate an activity with the group. If you'd like to see the presentation I used to form the workshop structure, see it here: https://drive.google.com/file/d/0B5QM4NLvzPfnODd4aXZ2R2FSTmc/view?usp=sharing
Below: As part of 'Cross', my final year project, I planned and facilitated a typography workshop for second year design students who missed out on learning typography after a cirriculim change at Massey University. The workshop was advertised on my 'cross' facebook page where students expressed their interest and three fourth year students volunteered to run the workshop. This was a trial to see what students need to be able to hold their own workshops, and demonstrated the power and possbilities of peer learning within the university setting.
Thanks to the lovely Karen Frechtling, Jemma Titheridge, and Kristina Smith for facilitating!
Thanks to the lovely Karen Frechtling, Jemma Titheridge, and Kristina Smith for facilitating!
Below: This workshop was held in the Brand Experience paper that I was the Undergraduate Teaching Assiantant for. The students were asked to rapid brainstorm potential solutions to the pain points that they had identitfied within the user journey of their speicified brand experience, and from here we facilitated their rapid prototyping of these ideas. This helped them to quickly visualise and even experience their own recommendations, to quickly test and get feedback on their proposed touchpoints and solutions.
Below: For our recent Way-showing Spatial Typography paper, myself and my team (Laura Prescott, Isaac Minogue, Jason Sheardown) ran two workshops with year 10 and 13 students about their first experiences at Wellington High. This involved journey mapping, identifying problems, brainstorming 'blue sky' (no restrictions) solutions, then rapid prototyping. The workshop was for one hour and gave us incredibly useful insights that informed our outcomes.
Below: Myself (in the red jersey) and Laura Prescott were employed by Celeste Holmes to help her facilitate a four hour workshop to explore possible solutions and opportunities for the future of Massey library’s way-finding system. This involved brainstorming, journey-mapping, prototyping and presenting with a range
of users. We also delved deeper into the range of library user needs and wants to question the purpose of the library and what improvements could be made to increase relevance to users.
Lastly, we spent two days interpreting and synthesising the brainstorming done in the workshop to present our findings and main points to the way-finding designers.
I also helped to facilitate in Celeste's major project 'Express' workshop earlier on in 2013, which looked at an interactive way to showcase the experience of learning design at Massey University.
