Felix Rivas's profile

Managed Services Design in Cybersecurity

Cybersecurity Human Attack Surface Services
My primary contributions are researching, prototyping and testing visualizations tailored for business VIP, so their security teams are well-informed about cybersecurity risks, particularly from the perspective of the attacker. Simultaneously, these tools enable my client to assess risks and initiate informed actions through intelligence insights and provide a wholistic service with little to no input from end users. (Ping me me if you’d like a demo from my client to protect your VIPs).
Role: Product Designer / UX Engineer
Duration: Jan 2023 - Present
Impact

- I helped corp successfully change from being a SaaS oriented to a managed services oriented business, mutating every front-stage channel and internal tools.
- Corp found product market fit and accelerated the process of demos, POVs and prospect conversions after the rapid iteration processes lead by the product team and in collaboration with the entire organization.
Challenges

- Designing for a technology primarily made for administrative tasks, I successfully delivered aesthetically pleasing and user-friendly dark mode interfaces for our High-Value Target (VIP) users.
- Demonstrated the technical feasibility and value of multiple interfaces, utilizing a range of highly technical skills such as data science, computer science, and programming.
- Use an agile hybrid design process to stay ahead of a velocity first startup mindset collaborators.
Deliverables
- High fidelity mockups and Interactions of Dashboards: Customer faced summary, Administration, Analysis
- High fidelity mockups and Interactions of Data Visualizations: Peer benchmark comparison charts, stacked charts for remediation metrics, timeline metrics, geo location data, domains displays, radar chart for before/after comparison, route traffic graphs
- Make sense of already used components to create a design system that is being used today to generate content by product, marketing, sales, engineering and design.
- Prototypes
- Customer insights
- Team insights
- Dashboard Demo storytelling
- Dashboard Proof of value storytelling
- Video demo storytelling
- Managed services team tools enhancements
Technologies
- Figma
- Adobe creative suite
- Retool
- Plotly
- Test and style of components using: plotly javascript version for visualizations.
- Styling with css, scss, html, and/or within retool components.
- Test and style of email components using email responsive standards (layout using tables)
Managed Services Design in Cybersecurity
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Managed Services Design in Cybersecurity

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