![Research on home automation project to know the background of user & relation to tasks & challenges](https://mir-s3-cdn-cf.behance.net/project_modules/max_1200/e41461191192897.65c71aad68556.jpg)
Based on the contextual enquiry of a 36 yrs old user, a cultural model has been created to understand the influences on a person and breakdowns.
![contextual inquiry ux research design user centric design Case Study Home Automation cultural model HCI Work Model](https://mir-s3-cdn-cf.behance.net/project_modules/max_1200/b4df38191192897.65c72ccee8150.jpg)
User interaction while using OTT app, what she likes, her behaviour, expectations
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