Device Help for Asurion is a custom software solution that is tailored to help Asurion customers better adopt and use the products or services they have just purchased. They can also be used to train and support Customer Service Representatives (in-store or in call centers).
This solution can be delivered across any platform – web, tablet, or mobile - and include interactive guides, video and applications built to enhance customer satisfaction, reduce returns and reduce call center volume by being the first line of defense.
