Lode Emmanuel Palle: Once you have software to manage business contacts, it will be easier and more convenient for you to access your contacts list at any time and on the go. All your interactions, like emails and phone calls, will be visibly displayed there. Suppose you’ve been called by your client surprisingly, and you were not able to notice. In that case, the vital information regarding your customer will be stored, so you are able to answer back with the pertinent information. The data and information contained in the emails and phone calls are also stored, allowing you to learn more about the subject matter.