Customize your Loyalty & Loyalty Program with Loyltywo3ks Framework, specially designed to create the right Customer Experience, Brand Loyalty & Customer Satisfaction.
At Loyltwo3ks, we deliberate with clients and understand their business issues before embarking on their program design. We conduct a series of discovery and deep-dive sessions to carefully assess requirements, including gaps, if any, and then prepare detailed Business Requirement Document (BRD) or Program Design Document (PDD) in coordination with major stakeholders of clients.
This helps in understanding program objectives, customer journey, aspirations of members and their expectations that help us formulate a clear program blueprint. Once PDD is reviewed and approved (signed) by our clients, the same shall go into production (development), testing and ultimately “launch” on the predetermined date.
