Employee Participation: How to Cater Ideas from Workers to Grow Better
We frequently hear that employee participation provides a chance for workers to share their ideas with management in decision making. Given the facts, an employee will be paid a stipend regardless of whether or not he or she is permitted to discuss experiences or viewpoints. For a change, employees engagement is a chance for organizations to gain varied ideas from competent employees in order to thrive. An employee engagement ideas benefits the business to achieve,
Actual consumer Feedback to a product or service
Possibility of making decisions based on actual Ideas
Potential of developing a trustworthy brand image
Objective of improving customer relations
Prior to Social Media
Prior to social media, businesses used to make changes to existing products or services on their own. However, 81% of the buying behavior of consumer is influenced by social media. Today, adoption is not predicated to set the ideas for products or services given by organizations. In our modern period, nothing in the corporate sector is constant. Because of changes in people’s behavior, market trends alter on a regular basis.
Except for employees, no one can efficiently foresee client’s demand today. Workers of any department (Manufacturing, Marketing or Selling) are always in the consumers’ faces. As a result they are aware of the businesses receive both positive and negative comments on their product or service. Thus, they can truly comprehend what and where modifications are required to reach the company goal.
However, management continues to believe that because they are in a superior position, only they will make decisions. Due to increase in global business competition, every organization is trying hard to manufacture a product with similar features such as their competitors are offering. However, they are unconcerned about changes to the present business or services. They do not read minds, but rather follow the phoney actions.
Phoney Behavior of the Consumer
Yes, phoney behaviors refer to timely customer responses as a result of social media activity for a certain product or service. Every organization produces the same product under a different logo or slogan. It does nothing except providing a timely sustainability for businesses. What can genuinely assist is developing a product or service based on feedback from a consumer. It will build a brand with long-term consumer relationships.
Employee Participation allows Business to Grow
Inthis regard, employee participation is a godsend for organisations but they have closed their eyes to the realities. They must recognise that they cannot expand without productive and active employee engagement. Management and other higher-level officials do not have direct touch with the public. It is critical to recognise that those in higher positions do not follow middle-class people who are their true consumers.
Workers, on the other hand, have interaction with customers on a daily basis, whether in-store or via an online platform. They are subjected to both the negative feedback, and even worse consumer behaviour as a result of not receiving what they genuinely want or requested from the Brand. Today, most businesses offer high-quality goods, but they must also produce what customers desire.
Consumers are active over social media and embrace what their friends or other users enjoy and admire.
Customers generally are less concerned with brand identification and more interested with what they see on social media. As a result, customer behavior in valuing a product or service changes on a regular basis. It is impossible to say that a corporation can create a product on a daily basis.
However, the approach can be based on a plan to achieve loyalty of consumers towards Brand deliver the product or service accordingly. It is only achievable with strategic planning based on employee participation in decision making. Employee experience with consumers can enable the organization to read the true intentions of the consumers and devise an effective approach to achieve the goal.
