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What Is A Case Management? – All You Need To Know
case management companyCase management is a process in which the client's health needs are met through assessment, planning, execution, coordination, monitoring and evaluation. It is a care plan that medical professionals and social workers use to manage chronic illnesses and other problems. Depending on the case management model a practitioner uses, they may be more or less involved in patient care, emphasizing different aspects of the client's recovery.

Types of case management models


Here are four types of case management models used in different settings, for a varied clientele:

Brokerage model

This is an office-based case management system, where the patient or client meets with the case manager a few times to resolve issues. The case manager acts as a link between the client and other resources, introducing them to support systems and assets that can help them. In this model, the case manager is not as committed as others and the clients have more responsibility. Because the case manager spends less time with each client, he can manage many cases at once. You are curious to know more about case management company, discover here.

For example, a woman has a car accident on her way home from work. Although her broken ribs heal quickly, she suffers a concussion that causes dizziness and occasional headaches. Her family hires a case manager to help her recover from her brain injury. The case manager assesses her obstacles and connects her with medical professionals who can help her recover, including a neurologist and a counsellor.

Intensive Case Management


Case managers often use this case management model as an intervention for people with critical mental illness. The case manager becomes very involved with the client when using this model, offering constant support. Because the case manager is so involved, he or she usually cannot manage many cases at once.

For example, a person suffers from depression and finds it difficult to manage daily tasks. When a family member realizes she needs help, she finds a case manager who assigns her a counsellor and a psychiatrist. The case manager checks in with the person every day to see how they are doing and if they keep their appointments. By offering consistent and attentive case management, the individual can return to their daily tasks and effectively manage their depression symptoms.

Clinical case management


The clinical case management model is office-based and appears most often in therapeutic situations, such as addiction recovery. This model emphasizes psychotherapy, crisis intervention, and psychoeducation. The case manager in this model often acts as a therapist or counsellor, interacting closely with the client to help them manage their problems, and take on more responsibility. This model focuses on addressing social, mental and emotional needs and can be challenging for case managers.

For example, a man realizes that he has fallen into substance abuse after losing his job. His wife convinces him to go to therapy and hires a case manager to help him recover. The case manager uses the clinical case management model and assigns you a therapy group and sponsor, as well as bi-weekly meetings with the case manager. During their meetings, the case manager educates the man about addiction and intervenes when the man shows signs of use.

Strengths-based model


The caseworker creates care plans for the client based on their individual strengths while employing the strengths-based paradigm. This model may require more commitment from case managers as they need to understand the client's personality and recognize their strengths. This model focuses more on creating support networks in the family and community. Although the case manager may be more involved, this model strives to empower the client, encouraging them to get excited about the process to speed their recovery.

For example, a mother suffers a brain injury during an earthquake that affects her motor skills. Her family finds her a case manager who uses the strengths-based model, encouraging her family and friends to be a support network. The case manager educates her family and encourages her to help her mother regain her motor skills by making her favourite things. The case manager helps the mother set small goals, while the family focuses on the mother's favourite activities, such as board games, cooking and knitting.

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