While SMS is a convenient mode of communication, it does contain certain flaws. One of the most serious issues with SMS is that it is not encrypted, which means that anyone can intercept and read your messages. This might be a major issue if the business has to attach certain documents or carry out its operation through texting. The result will not only affect the business activities but the sensitive data can be easily compromised. To solve this problem, Cloud Maven, Inc., a certified Salesforce ISV Partner and the 2021 Salesforce Partner Innovation Award winner, has created an automated application called "SMS & eFax Guru" that allows you to send and receive secure messages and keeps them part of the parent object. Conversational SMS, bulk SMS, automated SMS and eFax are all simple to send with this Salesforce messaging software. Conversational SMS allows for two-way communication. Recipients can instantly respond to customer inquiries and bulk SMS allows sending tailored SMS messages to multiple users using dynamic templates. It verifies the legitimacy of the contacts eliminating invalid contacts. The setup comprises of automated responses and the texting can be done as per the business requirements from start to finish with Automated SMS. HIPAA compliant fax enables sending and receiving healthcare related data and provides incoming alerts, delivery receipts and is a mobile-responsive application. It helps in transmitting eFax and SMS in real-time through a customizable dashboard and enables sending personalized SMS with MMS receiving easily. The character limit provided for this business texting solution is 3000 which is greater than other SMS solutions available. This Salesforce messaging app is available for free 30 days trial on Salesforce AppExchange. If you have any more questions, please contact us at info@cloudmaveninc.com. To remain up to date on our upcoming solutions, follow us on LinkedIn, Twitter, and YouTube.