Primary goals of usability evaluation on Evenly are as follows:
1. Is the process of signing up for an Evenly account simple and streamlined?
2. Is it easy to link a bank account with Evenly?
3. Is it easy to send and receive money with Evenly?
4. Is Evenly perceived as trustworthy by users? Are users willing to link their bank accounts to the application?
5. Do users understand Evenly’s “digital wallet” mental model? Are they able to explain its use to others?
The primary use cases taken for evaluating the usability of Evenly are as follows:
1. Sign up for an Evenly Account;
2. Adding a credit or debit card to Evenly;
3. Sending money manually to make a payment;
4. Requesting a payment.
Several results concluded based on data collected from usability test: