A Greater & Safer Way to Fly
The pandemic has fundamentally shifted passenger demands, fears and needs – especially amongst Gen Z travellers. Post-pandemic, airlines need to re-evaluate the way they connect and build trust amongst their consumers during their pandemic travels. This project aims to explore and propose a new digital airline experience based on the ever-changing passenger regulations and needs; streamlining the hassles of pandemic travels amongst this generation of travellers.
This project is conceived during the COVID-19 lockdown in Singapore (Jan – Apr 2022). Therefore, the outcomes are shaped by the travel regulations and restrictions during that phase.
