Interface Design
Marketing Design
2020
Marketing Design
2020
The BrightLock Ecosystem
Brightlock is a new access control system built on an innovative, motorized smart lock that can be operated using encrypted light signals emitted by a smartphone flashlight. It’s the first of its kind and it provides significant advantages - it’s very easy to install and doesn’t require any wiring, it’s safer than Bluetooth locks, and it’s compatible with most doors.
I worked for about 12 months with Havr, the company behind BrightLock, on a variety of design projects. I collaborated closely with the CPO and the dev team on designing and overseeing the implementation of many new features and UX improvements, which are described below in more detail. I’ve also worked with the sales and marketing teams to design and implement on the Webflow website a number of pages that helped increase lead generation. Last but not least, I was involved in refreshing the company logo, and the creation of various key marketing assets such as the whitepaper doc, key visuals for retail banners, and more.
Client:
Havr SAS
Havr SAS
Timeline:
May 2020 - Jun 2021
May 2020 - Jun 2021
Capabilities:
UI, UX, Branding, Webflow, 3D rendering (Keyshot)
UI, UX, Branding, Webflow, 3D rendering (Keyshot)
Capacity:
Solo Designer
Solo Designer
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Lock installation guide
Installing the lock is a relatively straight-forward process mechanically, but there's some technical knowledge required, which most users don't have. It's a crucial step for product adoption, as we noticed that if customers receive a test BrightLock and don't succesfully install it in their first couple of tries, they shelve it somewhere and forget about it. I helped design a visual, animated, step-by-step guide that walk users through the motions of mounting a lock on the door and setting it up in the app.
Managing the keychain
Our main user persona is a maintenance worker that uses the Brightlock to access storage rooms and critical infrastructure to get to where they need to be to do their job. This means users can easily have dozens of locks in their digital keychain. To help reduce the interaction cost and the time it takes to open a door, the team designed a way to quickly scan a lock, identify it, and automatically start the flashing sequence. This is done using a QR code glued to the face of the cylinder. The app home screen features a camera view that can scan the code. In addition, users can favorite locks that they need to open often.
Access requests
Access to a lock can be shared but also requested. This helps workers get unblocked when they reach a door that they don’t have access to and it’s stopping them from completing the job. We’ve designed a “door knocking” feature, where users can send an access request to the lock manager after they flash it. This sends a notification to the lock admin. who can review and take action.
Web app for building managers
Another important user group are the building administrators, that need to manage an entire network of locks, and monitor their status all the time. I’ve helped refresh the design of a web app that lets administrators upload floor plans, drag and drop locks to their location, monitor locks status and activity, and more.
