Looking for offshoring partners that can help with your software development needs? Have you tried offshoring to the Philippines yet?

The information age has brought about tremendous shifts in global economics. The most obvious shift is seen in the availability of offshoring options. With the assistance of offshoring, businesses are now able to extend their resources beyond geographical boundaries and tap into resources made available by foreign countries.

While companies have explored offshoring as an option to save costs, some have not yielded positive results because they opted for offshoring without first analyzing their offshoring needs. A business may need support services (also known as business process outsourcing or BPO) instead of product development or manufacturing. Other factors that determine offshoring decisions include project size and type, company resources availability, technological know-how, offshoring service providers' market presence, offshoring location options.

Offshore outsourcing has been trending in recent years due to the reduced cost of offshoring to countries like India, the Philippines, China etc. However, there are several factors that you need to take into account before offshoring your work especially when it involves software development.

The best way to go about outsourcing is by offshoring work that requires less supervision or which can be done without direct business interaction. This includes data entry tasks with minimal special attention required. If you offload this kind of work you're opening your business up for more benefits including enhancement of core competencies, improvement in company collaboration, customer satisfaction etc. is

In this article, we’re going to talk about the advantages and benefits of outsourcing to the Philippines and creating your very own offshore team in the country.

While offshoring has become synonymous with cheap labour, it may surprise you to learn that offshoring can have many benefits over on-shoring.

Offshore teams are networks of people located in various countries around the world. If you are considering offshoring your team, these are the benefits you should know about.

1. Cultural differences allow for new perspectives

Since offshores teams are not co-located, they have a different way of working together. They have different cultures, work ethics and communication styles that can give fresh input into problems or ideas being discussed back home. This means offshore teams will bring more than just cost savings – they may also come up with unique solutions challenges faced by your company's executives.

2. Offshore team members are educated and experienced in your field

Many offshore teams have been created by academics from universities around the world. This means offshores team members may already be thought leaders in their fields, with years ahead of other people looking for jobs or internships. They can offer the expertise that will help to grow your company's research and development departments.

3. Your offshores team is guaranteed to be available 24/7

If you're thinking of offshoring your team, you'll want to make sure they are available when you need them most. Offshore teams come equipped with support staff who will fill in when offshores team members go on leave or face other unexpected absences (from say, family emergencies).

4. Offshore team members are available for face-to-face interviews throughout the year

If you are offshoring your team to another country, it is only natural that you would want them to be readily available when you have time offsite to meet with them in person. Luckily many offshore teams hire staff who can conduct business in multiple languages. This means interviews with offshores team members will have few language barriers even if they are located overseas.

5. Offshore outsourcing allows access to people of all ages and backgrounds 

One of the most important things about offshoring is being able to find employees from different educational or cultural backgrounds. They may have experience working in other companies similar to yours, allowing them to bring valuable knowledge. If you offshore your team to another country, employees may also come from backgrounds that are different than yours which can help boost diversity in the workplace.

An offshoring company in the Philippines can provide different types of personnel for your requirements. It's important to know what you need before you begin looking so that you don't get overwhelmed or hire someone with unnecessary qualifications.

Here are five common positions people offshoring companies hire out:

1.  Call centre agents

The majority of offshoring jobs in the Philippines fall into this category, and it's one of the highest paying positions an offshoring company will recruit for (e.g., average call agent salaries in the Philippines range from $200-500 per month). These professionals typically work directly with customers via phone calls to help them solve problems, place orders, understand their accounts, etc. They must be knowledgeable in your industry, patient, and have exceptional English language skills.

2.  Programmers/software developers

Before offshoring companies created software development centers in the Philippines, this offshoring option was nearly impossible because of the lack of programming talent available to hire. However, there is a huge demand for software development projects these days and IT offshoring companies take advantage of this need. These positions typically require someone with at least a BS degree in Computer Science and several years of experience in their sector (e.g., finance or marketing).

3.  Data entry/customer service associates

Many offshoring companies recruit for this type of position since they are typically easier to fill than other offshoring jobs (e.g., no degree or experience required). They typically work off-site as members of a team, and their responsibilities include entering data, providing customer service support (e.g., trouble-shooting online order problems), and communicating with customers.

4.  Help desk associates

These offshoring jobs are similar to those for call center agents; however, they usually don't require previous offshoring experience and can be filled by people who would like to do offshoring but have little knowledge of the industry (e.g., high school graduates). The help desk is responsible for assisting customers via phone calls and email with any IT issues that arise. They also provide training on software applications if needed, so English fluency is essential.

5.  Data entry/customer service representatives

These offshoring jobs are also similar to those for call centre agents; however, they usually don't require previous offshoring experience and can be filled by people who would like to do offshoring but have little knowledge of the industry (e.g., high school graduates). The data entry department is responsible for entering information into your company's servers or updating them if necessary. English fluency is a must, as well as patience since you will be helping customers all day long over the phone or via email.

When hiring offshoring companies in Manila Philippines, make sure you know what skills are required for each position so that you hire someone with the right qualifications. Also, look for offshoring companies that specialize in the type of offshoring position you are seeking. Some offshoring companies recruit for more than one offshoring job, while others focus on a single area. 

Lastly, if you're looking to offshore your workforce rather than bring foreign workers into your company overseas, make sure you research offshoring fees before making any decisions. Offshoring rates are typically negotiable depending on how many workers you hire and what their qualifications are, so be sure to ask your offshoring company representative about different options before committing to anything. A good offshoring rate will save you money at the end of the day since it allows you to see quick results.

It is not easy to find and keep the best people.

Actually, it is almost impossible if you don't follow a proven offshoring hiring process. The good news is that finding the right offshoring team member has been done successfully for years. If you want to avoid mistakes and get great results from offshoring , this how-to blog post describes six steps in an offshoring hiring process that helps you hire offshoring staff with zero risk of failure.

Step 1: Plan Your Success

To have a perfect offshoring recruitment strategy, consider these tips:

1) Define your company's offshoring mission statement. All new companies need a mission statement before they can accomplish their goals and objectives without wasting time and money. Here's what you can do:

- Define your offshoring goals and objectives (long and short term).

- Write a mission statement that clearly states the destination: destination country, offshoring location, offshoring industry, offshoring culture and offshoring type (for example bpo agency ).

2) Conduct an offshoring market analysis. What is your competition doing? How are they performing their offshoring recruitment processes? This is very important if you want to make things right from the beginning without waiting for future trial&error experiences. Be aware of offshoring players who have outsourcing experience in the Philippines. Find out whom to contact for offshoring staff needs. Research them online to get offshoring quotes for offshoring staff.

3) Know your offshoring market. If you ask me, offshoring is the future of outsourcing . Find out what to expect when hiring an offshoring team member in Philippines. Be aware that offshoring involves offshoring staffing bpo , offshoring supplier registration bpo , or employment agency philippines recruitment process . It also includes offshoring interview questions and answers . For example: Do you offer one-stop shopping? How can you help us lower cost without lowering quality? What are your service guarantees (SLA)? Who is your offshoring customer support manager?

4) Create an offshoring company profile. If potential customers don't know who you offshoring company are , how can they trust offshoring? Your offshoring company profile doesn't have to be lengthy. Just a short offshoring overview will do. You can then add offshoring testimonials, offshoring case studies and offshoring awards . If prospects want to find out more about your offshoring team members , let them get in touch with your offshoring staff through your offshoring social media accounts ( Linkedin , Twitter , Facebook ) where they have access to the latest updates on bpo news from Philippines .

Step 2: Discuss Job Requirements

Before an offshoring candidate is hired, a job interview needs to take place between the offhosiring agency and offshoring job seeker. If you want to be sure offshoring is right for your company, discuss offshoring qualifications with offshoring Filipinos:

1) Determine offhosiring skills needed for offshoring staff. This includes offshoring customer service , bpo call center agent , offhosiring project manager , BPO training specialist, offshoring business analyst , offshorer accountant, etc . Keep in mind that successful Philippines outsourcing companies outsource everything from the beginning. You can then scale up or down as necessary without converting into a local business entity or changing your entire model, structure and philosophy.

2) Assess language proficiency of offshore software engineers . Does it matter if they're Filipinos offshoring staff? Does offshoring have any language requirements? Make offshoring system testing team members understand that offshoring language isn't just corporate offshoring English . It also includes Filipino , Cebuano and Waray-waray .

3) Get to know offshoring payment process. How do you want offshoring payments to be made? Do you prefer direct deposit or by check? Offshore contractors better follow this rule: don't ask for a job until they're sure about your offhosiring terms of conditions. If not, they might sign a contract without knowing offhosiring fees and other expenses.

Step 3: Prepare the Interview Questions

Before asking any questions in offshoring interview , offhosirng companies need to know offshoring business needs. That way, offshoring questions will be offshoring-oriented. The Philippines outsourcing staffing process becomes more interesting when offshoring customer service staff are asked offshoring interview questions. These include an offshoring case study, offshoring project manager, offshoring training specialist, etc that the candidate must successfully answer in order to get hired.

1) How do you manage your time? This is one of the common Philippines outsourcing call centre agent interview questions asked during offshoring job interviews. It's important because it determines whether or not the candidate can handle multiple tasks in a limited amount of time.

2) How would you define offshoring? This offshoring vacancy interview question is a good way to assess offshoring knowledge and capability. The offshoring candidate needs to clearly explain offshoring basics, offshoring terms of condition and offshoring benefits. Offshores need to know the offshoring job descriptions in order to determine whether or not they can handle this area. Be sure that the process they use in answering bpo projects falls within your offshoring timeline requirements.