Pains to fix
• Reordering navigation pages was difficult• Portfolio pages (preferred nav. structure) only available on the home page
• Users were not sure which page types to use and where
• End-users couldn't find content easily when navigating
• End-users had a poor experience when a site had custom branding
• End-users had a poor experience on mobile devices
• Engineering had a difficult time upgrading features because it was overly customizable
