UX Methods
Competitive Analysis, User Interviews, Affinity Mapping User Flows, Personas, Scenarios, Design Studios, Sketches, Paper Prototyping, Digital Wireframes, Usability Testing
Competitive Analysis, User Interviews, Affinity Mapping User Flows, Personas, Scenarios, Design Studios, Sketches, Paper Prototyping, Digital Wireframes, Usability Testing
The Team
3 UX Designers
3 UX Designers
Sprint Duration: 2 weeks
User Research
6 interviews
100 participant survey across 45 customers
Key Findings
Key Findings
1. Lesser, more contextual alerts.
2. Provide list of relevant/available actions.
3. Support asynchronous workflows.
4. Make dashboards more meaningful.
2. Provide list of relevant/available actions.
3. Support asynchronous workflows.
4. Make dashboards more meaningful.
Insight Framework
Wireframes
High Fidelity Mocks
Interactive Prototype
