Genbook Excellence in Experience Awards 2020
Genbook is an online booking platform utilised by 22,000+ service providers across North America. In 2020, Genbook wants to honor these service providers for going above and beyond, to bring the best experience to their clients.
Genbook Excellence in Experience Award is an annually occurring award that has no judge. A comprehensive voting point system is developed to count votes from client reviews, client favorites, and client votes.
A responsive website is developed to explain this first ever judgeless award for service providers, to inform and engage participants and voters.
Over a million responses have been analyzed to crown the winners, whom will each take home a trophy, a framed certificate, one year of Genbook, and special features on Genbook website and social media.
Providing great service is just tip of the iceberg
Trust and relationships are often gained when the clients are not in the shop, and the services provided is just the tip of the iceberg of these small business owners' never-ending hard work.
The brand identity of the Excellence in Experience Award is a celebration of the efforts below the surface. Split into 5 pieces symbolising the 5 industries for this award - hair, beauty, barbering, wellness and personal-services.
Genbook, an online booking platform based in Sydney, engaged Bettermade Digital Branding and Design Agency with the aim of creating a brand identity that captures their organization's personality while disrupting service providers across North America.