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Customer Retention Analysis

The Customer Retention Dashboard acts as a basis to arrive at an appropriate customer retention strategy for SaaS businesses. This dashboard tracks the customer distribution across different product offerings and if these products and their placement is successful in retaining our customers or not. This dashboard helps answer the following questions

1. Is the current product plan attracting customers?

2. What is causing churn and downgrades?

3. Which plan is attributed to the highest MRR and why?

4. What was the revenue earned from every cancelled customer? Did it fetch us loss or profit?

View live demo: https://www.neenopal.com/SaaSCustomerRetention.html
Customer Retention Analysis
Published:

Customer Retention Analysis

Published: