GLENN CHO's profile

Evolution of Netflix Email Design

CREATIVE BRIEF:
 
Evolve the email design to more accurately reflect the changing nature of the brand.
 
But first, a brief look back...
 
PROJECT GOALS: 
 
One of the issues with the old ‘red envelope’ email design was its limited ability to showcase anything more than a single heavily text-based message. Also, the look was dated and out of alignment with the current direction of the brand which was motivated by a richer dynamic user experience. 

Some of the chief goals of the redesign was to create modularity, visual excitement, and a mobile-optimized template that together would deliver a more refined, tailored experience.
We had to deconstruct the aspects of the design that had value for us and use that as a baseline to build out a wholly new design that encompassed many features that were previously missing. Some of the additional elements touched upon:

   • Effective use of typography
   • Nuanced approach to color, negative space and spatial balance
   • How to effectively design a robust experience for both mobile and desktop
   • Recalibrate the design process to a mobile-first approach
   • Effective use of photography 
 
 
 
 
SOME EARLY EXPLORATIONS:
 
 
 
 
 
 
 

Arrested Development Season 4 • Pre-Launch Email

   • Personalized eyebrow
   • Animated gif showing cast walking out of closed container
   • Localized in 9 languages
   • Easter eggs hidden throughout linking to funny scenes
   • Links to 10 iconic moments from previous seasons

 
Arrested Development Season 4 • Launch Email
 
AUDIENCE REACTION:
 
The Arrested Development emails received our highest-ever response on Twitter.
 
 
 
 
 
 
 
 
 
Evolution of Netflix Email Design
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Evolution of Netflix Email Design

Email design and development at Netflix.

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