As an intelligent hotel service robot that emerges in the intelligent era, Xiao Luo can be applied to the full process of the hotel intelligent delivery service system to meet the delivery needs of service-oriented scenarios in an all-round manner. Managed by the “Luo Shen” cloud system, Xiao Luo replaces manual labor to achieve multiple functions such as non-contact delivery of goods, providing guidance and consultations to guests, and conducting promotional activities for the hotel. Equipped with the unique space-capsule-shaped configuration, double screens and cameras as well as a 54L storage bin, it can transport 50kg of goods each time, and various goods can be stored in its different internal bin structures (single bin, multi-bin, insulated bin). Thanks to the intelligent positioning system and enhanced chassis design, the robot can climb on the carpet tilting 10° and stride over a 2.5cm obstacle to move forward. The AI intelligent language system enables Xiao Luo to communicate and interact with people smoothly, and its 6-channel ring microphone array, as well as 24-inch extra-large display, also help hotels launch promotional campaigns.