UOP PHL 320 Final Exam Guide (New, 2017) NEW
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1. An automobile company decides to do its bit for the environment by introducing new models of electric cars. The company’s long-term goal is to eventually stop manufacturing gasoline cars and focus on manufacturing electric cars. The managers of the company reached this decision after critically evaluating the effects of car fluids and car emissions on the environment. They promise to do everything within their power to reduce the company’s carbon footprint. Which of the following approaches does this scenario illustrate?
The defensive approach
The obstructionist approach
The egoistic approach
The accommodative approach
2. Which of the following takes place in the final stage of the decision-making process?
Ranking the various alternatives in order of practicality
Examining why any expectations for a decision were not met
Giving middle managers sufficient resources to achieve a goal
Making minor decisions related to the chosen alternative
3. Which of the following is the first step in the decision-making process?
Generating alternatives for a decision
Realizing the need for a decision
Assessing alternatives
Seeking feedback
4. Which of the following terms refers to an approximate assessment of the credibility of a claim?
Hypothetical imperative
Initial plausibility
Background information
Categorical imperative
5. Which of the following is a practice that would help foster creativity in an organization?
Withholding feedback, regardless of whether it is constructive or unconstructive
Rewarding employees who come up with innovative ideas
Holding on to unproductive ideas instead of eliminating them
Avoiding the use of contests to encourage employees for fear of promoting unhealthy competition
6. A cosmetics company has manufactured a new range of skin care products. The top management wants to create a common tagline for the entire range of products and therefore decides to get the managers of the company involved in the decision-making process. It conducts a number of sessions in which the managers are asked to work together and think of innovative taglines for the products and share their ideas with the rest of the group. Group members are specifically asked to be open to all ideas, however offbeat they may be. The members of the group are then asked to pick a tagline after debating the pros and cons of the most popular ideas. This scenario illustrates __________.
The nominal group technique
The Delphi technique
Brainstorming
Delayering
7. The top management of a cereal manufacturing company wants to change the packaging of their products and appeal to attract a younger age group. Since the company is located in three cities, the top management wants the managers from each city to weigh in and give their suggestions for improvement. A group leader is first picked, and the problem to be solved is written down. After this, a questionnaire is e-mailed to all the participating managers. The managers are asked to list down solutions to the problem and e-mail the questionnaire back to the group leader. This scenario illustrates the first few steps of __________.
the nominal group technique
the Delphi technique
brainstorming
production blocking
8. __________ are often considered to be the most critical stakeholder group.
Managers
Employees
Customers
Suppliers
9. Which of the following rules of ethical decision making focuses on providing the greatest good for the greatest number of people?
The justice rule
The golden rule
The utilitarian rule
The moral rights rule
10. __________ is a written approach to creative problem solving and decision making.
The nominal group technique
Brainstorming
The Delphi technique
Groupthink
11. In which of the following approaches to social responsibility do managers often put their own interests first and cause other stakeholders to be harmed yet manage to stay within the law and abide by legal requirements?
The accommodative approach
The obstructionist approach
The proactive approach
The defensive approach
12. When would an argument be considered valid?
When it is impossible for the premise to be true and the conclusion to be false
When the premise of the argument is unquestionably true
When the argument is sound
When it is impossible for the conclusion to appear after the premise
13. Which of the following is the final step in the decision-making process?
Learning from feedback
Generating alternatives
Recognizing the need for a decision
Implementing the selected alternative
14. Which of the following is true of a good inductive argument?
The lesser the support the premise provides for the conclusion, the stronger is the argument.
The premise of a good inductive argument demonstrates its conclusion.
The greater the support the premise provides for the conclusion, the weaker is the argument.
The premise of a good inductive argument supports its conclusion.
15. Which of the following is a question to be asked when one is presented with a claim?
When does the claim become a true statement?
When does the content of the claim pose a credibility problem?
Does the claim speak about one particular subject?
What is likely to happen if the claim is examined in detail?
16. Which of the following practices should be avoided by managers who aim to foster creativity in their organizations?
Giving employees the opportunity to experiment with radical ideas
Allowing employees to make mistakes and learn from them
Attempting to speed up a creative solution to a problem
Encouraging creative employees to take risks
17. Which of the following statements is an example of a subjective claim?
There is life after death.
Mozart is the greatest musical composer to have lived.
The earth is round.
Aliens exist in other galaxies in the universe.
18. The management of a small-scale cosmetics company wants to increase awareness of their brand and its products in the market. They decide to choose between two alternatives: either launch a new advertising campaign on social media or offer promotional discounts in select stores. They conduct research on which of these two alternatives would be the most viable for the company. They compare the potential costs and potential benefits of each alternative. In this scenario, which of the following criteria is being evaluated by the management of the company?
Legality
Ethicalness
Innovative capacity
Economic feasibility
19. Identify the unstated premise in the following argument: John is indifferent and has a laid-back approach to work. John should be fired.
Employees who strictly follow their company’s work policy will never be fired.
John should be fired because he is violating company policy.
John is not only indifferent but also has a laid-back approach to work.
Anyone who is indifferent and has a laid-back approach to work must be fired.
20. The two factors that are used to assess the credibility of claims are claims themselves and their__________.
Sources
Soundness
Validity
Premises
21. Which of the following serves as the most reliable source of information about the world in general?
The background information one possesses
One’s own observations
Things that one learns from others
One’s personal interests
22. __________ refers to a decision maker’s ability to discover unique and original ideas that lead to viable courses of action.
Problem formulation
Creativity
Problem identification
Strategy
23. Which of the following occurs as a result of group members’ being unable to simultaneously understand all the alternatives that are generated in a brainstorming session?
Groupthink
Production blocking
Feedback control
Delayering
24. The term __________ refers to the inner guiding moral values, beliefs, and principles used by a person to examine a situation and govern his or her behavior.
Bias
Ethics
Autonomy
Authority
25. Which of the following statements is an example of an objective claim?
The sun sets in the west.
A dog is man’s best friend.
Shakespeare was a better poet than Milton.
Summers in California are very warm.
26. When a firm exhibits the highest degree of social responsibility, it has most likely adopted __________.
The proactive approach
The accommodative approach
The defensive approach
The obstructionist approach
27. Creativity is most likely to result when:
Managers constantly monitor talented employees.
Employees are given the freedom and opportunity to take risks.
Employees are prevented from making mistakes.
Managers try to speed up the process of working on a creative solution.
28. Identify the unstated conclusion in the following argument: The most hardworking employee in the company will receive the Employee of the Year award. Doug has been working exceptionally hard all year round.
Doug has not yet received an award from the company.
Doug is the most hardworking employee in the company.
Doug will win the Employee of the Year award.
Hardworking employees win the Employee of the Year award.
29. Identify the conclusion in the following argument: Mark always leaves his phone at home when he goes to the gym. He has not been answering any calls in the past hour, so he is at the gym.
Mark leaves his phone at home when he goes to the gym.
Mark has not been answering calls.
Mark does not answer calls when he is at the gym.
Mark is at the gym.
30. A(n) __________ presents a consideration for the acceptance of a claim.
Argument
Opinion
Issue
Fact
The defensive approach
The obstructionist approach
The egoistic approach
The accommodative approach
2. Which of the following takes place in the final stage of the decision-making process?
Ranking the various alternatives in order of practicality
Examining why any expectations for a decision were not met
Giving middle managers sufficient resources to achieve a goal
Making minor decisions related to the chosen alternative
3. Which of the following is the first step in the decision-making process?
Generating alternatives for a decision
Realizing the need for a decision
Assessing alternatives
Seeking feedback
4. Which of the following terms refers to an approximate assessment of the credibility of a claim?
Hypothetical imperative
Initial plausibility
Background information
Categorical imperative
5. Which of the following is a practice that would help foster creativity in an organization?
Withholding feedback, regardless of whether it is constructive or unconstructive
Rewarding employees who come up with innovative ideas
Holding on to unproductive ideas instead of eliminating them
Avoiding the use of contests to encourage employees for fear of promoting unhealthy competition
6. A cosmetics company has manufactured a new range of skin care products. The top management wants to create a common tagline for the entire range of products and therefore decides to get the managers of the company involved in the decision-making process. It conducts a number of sessions in which the managers are asked to work together and think of innovative taglines for the products and share their ideas with the rest of the group. Group members are specifically asked to be open to all ideas, however offbeat they may be. The members of the group are then asked to pick a tagline after debating the pros and cons of the most popular ideas. This scenario illustrates __________.
The nominal group technique
The Delphi technique
Brainstorming
Delayering
7. The top management of a cereal manufacturing company wants to change the packaging of their products and appeal to attract a younger age group. Since the company is located in three cities, the top management wants the managers from each city to weigh in and give their suggestions for improvement. A group leader is first picked, and the problem to be solved is written down. After this, a questionnaire is e-mailed to all the participating managers. The managers are asked to list down solutions to the problem and e-mail the questionnaire back to the group leader. This scenario illustrates the first few steps of __________.
the nominal group technique
the Delphi technique
brainstorming
production blocking
8. __________ are often considered to be the most critical stakeholder group.
Managers
Employees
Customers
Suppliers
9. Which of the following rules of ethical decision making focuses on providing the greatest good for the greatest number of people?
The justice rule
The golden rule
The utilitarian rule
The moral rights rule
10. __________ is a written approach to creative problem solving and decision making.
The nominal group technique
Brainstorming
The Delphi technique
Groupthink
11. In which of the following approaches to social responsibility do managers often put their own interests first and cause other stakeholders to be harmed yet manage to stay within the law and abide by legal requirements?
The accommodative approach
The obstructionist approach
The proactive approach
The defensive approach
12. When would an argument be considered valid?
When it is impossible for the premise to be true and the conclusion to be false
When the premise of the argument is unquestionably true
When the argument is sound
When it is impossible for the conclusion to appear after the premise
13. Which of the following is the final step in the decision-making process?
Learning from feedback
Generating alternatives
Recognizing the need for a decision
Implementing the selected alternative
14. Which of the following is true of a good inductive argument?
The lesser the support the premise provides for the conclusion, the stronger is the argument.
The premise of a good inductive argument demonstrates its conclusion.
The greater the support the premise provides for the conclusion, the weaker is the argument.
The premise of a good inductive argument supports its conclusion.
15. Which of the following is a question to be asked when one is presented with a claim?
When does the claim become a true statement?
When does the content of the claim pose a credibility problem?
Does the claim speak about one particular subject?
What is likely to happen if the claim is examined in detail?
16. Which of the following practices should be avoided by managers who aim to foster creativity in their organizations?
Giving employees the opportunity to experiment with radical ideas
Allowing employees to make mistakes and learn from them
Attempting to speed up a creative solution to a problem
Encouraging creative employees to take risks
17. Which of the following statements is an example of a subjective claim?
There is life after death.
Mozart is the greatest musical composer to have lived.
The earth is round.
Aliens exist in other galaxies in the universe.
18. The management of a small-scale cosmetics company wants to increase awareness of their brand and its products in the market. They decide to choose between two alternatives: either launch a new advertising campaign on social media or offer promotional discounts in select stores. They conduct research on which of these two alternatives would be the most viable for the company. They compare the potential costs and potential benefits of each alternative. In this scenario, which of the following criteria is being evaluated by the management of the company?
Legality
Ethicalness
Innovative capacity
Economic feasibility
19. Identify the unstated premise in the following argument: John is indifferent and has a laid-back approach to work. John should be fired.
Employees who strictly follow their company’s work policy will never be fired.
John should be fired because he is violating company policy.
John is not only indifferent but also has a laid-back approach to work.
Anyone who is indifferent and has a laid-back approach to work must be fired.
20. The two factors that are used to assess the credibility of claims are claims themselves and their__________.
Sources
Soundness
Validity
Premises
21. Which of the following serves as the most reliable source of information about the world in general?
The background information one possesses
One’s own observations
Things that one learns from others
One’s personal interests
22. __________ refers to a decision maker’s ability to discover unique and original ideas that lead to viable courses of action.
Problem formulation
Creativity
Problem identification
Strategy
23. Which of the following occurs as a result of group members’ being unable to simultaneously understand all the alternatives that are generated in a brainstorming session?
Groupthink
Production blocking
Feedback control
Delayering
24. The term __________ refers to the inner guiding moral values, beliefs, and principles used by a person to examine a situation and govern his or her behavior.
Bias
Ethics
Autonomy
Authority
25. Which of the following statements is an example of an objective claim?
The sun sets in the west.
A dog is man’s best friend.
Shakespeare was a better poet than Milton.
Summers in California are very warm.
26. When a firm exhibits the highest degree of social responsibility, it has most likely adopted __________.
The proactive approach
The accommodative approach
The defensive approach
The obstructionist approach
27. Creativity is most likely to result when:
Managers constantly monitor talented employees.
Employees are given the freedom and opportunity to take risks.
Employees are prevented from making mistakes.
Managers try to speed up the process of working on a creative solution.
28. Identify the unstated conclusion in the following argument: The most hardworking employee in the company will receive the Employee of the Year award. Doug has been working exceptionally hard all year round.
Doug has not yet received an award from the company.
Doug is the most hardworking employee in the company.
Doug will win the Employee of the Year award.
Hardworking employees win the Employee of the Year award.
29. Identify the conclusion in the following argument: Mark always leaves his phone at home when he goes to the gym. He has not been answering any calls in the past hour, so he is at the gym.
Mark leaves his phone at home when he goes to the gym.
Mark has not been answering calls.
Mark does not answer calls when he is at the gym.
Mark is at the gym.
30. A(n) __________ presents a consideration for the acceptance of a claim.
Argument
Opinion
Issue
Fact
UOP PHL 320 Week 1 Assignment Critical Analysis Worksheet NEW
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Read "Common Core" and "The Battle Against Common Core Standards."
Complete the Material: Critical Analysis Worksheet.
Complete the Material: Critical Analysis Worksheet.
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UOP PHL 320 Week 2 Assignment Business Practice Argumentative Essay (2 Papers) NEW
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This Tutorial contains 2 Papers
Review the "Writing Argumentative Essays" section in Ch. 3 ofCritical Thinking.
Write an 1,050-word argumentative essay on your approved business decision in which you include the following:
Discuss why the business decision is good or not good for business.
Define the term good for the purpose of this situation.
Identify the premise and conclusion by placing a number in bold at the beginning of the sentence with the word premise orconclusion. For example: (1, Premise), (2, Premise), (1, Conclusion), (2, Conclusion).
Sentences labeled as "1, premise" are premises for the sentence labeled as "1, conclusion."
All premises should be labeled for each conclusion in the article. If a sentence is a conclusion and a premise for another conclusion, place two labels.
At the end of the paper, identify one example of how you used deductive reasoning and one example of how you used inductive reasoning.
Format your paper consistent with APA guidelines.
UOP PHL 320 Week 3 Assignment The Planning Process (2 Papers) NEW
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This Tutorial contains 2 Papers
Interview someone you know who is in a management role. This can be at your current place of employment or someone that you know personally who works in a managerial role.
Prepare a 700-word discussion of the interview including the following:
Discuss what you discovered about contingency planning.
Discuss how creativity and critical thinking relate to contingency planning.
Explain how you might integrate creativity into your own planning process.
Discuss what you learned about creativity and its relationship to the decision-making process.
Identify the key steps that might require a contingency plan.
Format the assignment consistent with APA guidelines.
UOP PHL 320 Week 3 Team Assignment Problem Identification (2 Papers) NEW
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This Tutorial contains 2 Papers
Select a business situation such as reorganization, office closure, expansion, etc.
Locate 1-2 articles each from the University Library about the subject.
Prepare a 700-word discussion of the business situation. The discussion should include the following:
Summarize the issue from the article.
Identify the problem discussed in the article.
Explain why this is the underlying problem.
Relate the research to the problem.
Explain how a clearly defined problem could help with solutions.
Format the assignment consistent with APA guidelines.
UOP PHL 320 Week 4 Assignment Decision-Making Process Evaluation And Infographic (2 Papers/PPT) NEW
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This Tutorial contains 2 Papers/PPT
Develop a 350-word evaluation of a recent business decision in your work or desired career. Include the following:
Discuss the influence the decision-making process had on the outcome.
Evaluate the effectiveness of the process. What stages were most challenging and why?
Create a "Decision-making Process" infographic in an appropriate format for the organization based on the action plan. This can be done using Microsoft® PowerPoint, Microsoft® Publisher®, Word, or sites such as Glogster® and PiktoChart®.
Identify the stages of the decision making process as it relates to your decision.
Click the Assignment Files tab to submit your assignment.
UOP PHL 320 Week 4 Decision-Making Process Infographic (New Syllabus, Paper and PPT) NEW
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Purpose of Assignment
The assignment for Week 4 gives students a chance to examine their own decision-making process as well as use a creative method to illustrate the stages of the process. This gives students the opportunity to take their real world, personal decision and relate it to their future work and careers.
Assignment Steps
Develop a 700-word evaluation of a recent business decision in your work or desired career.
Include the following:
• Discuss the influence the decision-making process had on the outcome.
• Evaluate the effectiveness of the process. What stages were most challenging and why.
Create a "Decision-Making Process" infographic in an appropriate format for the organization based on the action plan. This can be done using Microsoft® PowerPoint®, Microsoft®Publisher®, Word, or sites such as Glogster® and PiktoChart®.
• Select a decision you made recently as it relates to your work or desired career.
• Identify the stages of the decision making process as it relates to your decision.
Format consistent with APA guidelines.
Click the Assignment Files tab to submit your assignment.
UOP PHL 320 Week 4 Team Assignment Problem Solutions (2 Papers) NEW
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This Tutorial contains 2 Papers
Select two potential creative solutions for the problem you identified in Week 3.
Create a 700-word discussion of potential solutions and the team's decision-making process.
Identify two potential solutions.
Summarize the methods the team used to develop creative solutions.
Describe ways the team overcame barriers to creativity to identify solutions.
Discuss how critical thinking was applied to come up with potential solutions and to motivate change.
Explain how the team used the four key factors to make the suggested business decisions.
Cite a minimum of 2 sources.
Format the assignment consistent with APA guidelines.
UOP PHL 320 Week 5 Assignment Ethics And Social Responsibility (2 Papers) NEW
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This Tutorial contains 2 Papers
Identify a business in your local community. This can be your current place of employment or a business with which you are familiar.
Develop a 1,050-word examination of the ethics and social responsibility practices within the organization. Include the following in your examination:
Select a business decision made within the organization.
Select a business decision made within the organization.
Identify the potential ethical implications associated with this decision.
Determine the effect this may have on the decision making process.
Identify how the organization applies corporate social responsibility to the business.
Evaluate the influence that corporate social responsibility has on the organization.
Discuss the application of critical thinking to corporate social responsibility.
Format the assignment consistent with APA guidelines.
UOP PHL 320 Week 5 Team Assignment Problem Solutions And Evaluation (2 PPT) NEW
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This Tutorial contains 2 PPT
Recommend one of the identified solutions from Week 4.
Recommend one of the identified solutions from Week 4.
Explain why the team selected this solution.
Identify sources to support the team's decision and explain why the sources are credible. Include an explanation as to the difference between claims and sources and the effect this has on the decision.
Analyze the various tools and techniques the team used in the critical thinking and decision making process.
Discuss how the team used critical thinking to help mitigate risks related to the problem or business situation.
Cite a minimum of 2 sources.
Format the assignment consistent with APA guidelines.
