Since 2001, we have proudly served our neighborhood with delicious sushi. Uncompromising commitment to quality and services earned the trust of our beloved neighbors. All our staffs share common values – work hard, be respectful and deliver a great experience to our customers with joy.
Website: Takeya Sushi Japanese Restaurant
Full Story: Portfolio - Takeya Sushi Japanese Restaurant
Challenge
Situation
– The website was developed by the coder. The manager cannot update the website by own.
– The website does not attract new customers. The photo is too small and no content strategy applied.
– The website was developed by the coder. The manager cannot update the website by own.
– The website does not attract new customers. The photo is too small and no content strategy applied.
Target
– Loyal customer
– A potential local new customer
– Loyal customer
– A potential local new customer
Problem
– Order by call consumes time
– A customer has to wait for payment at peak hour
Goal
– Improving the recurring profit ratio(Online order > Food delivery)
– Reduce the waiting time for pick up, provide a good CX
– Order by call consumes time
– A customer has to wait for payment at peak hour
Goal
– Improving the recurring profit ratio(Online order > Food delivery)
– Reduce the waiting time for pick up, provide a good CX
Research
POS(Point Of Sale) system
One of the project purpose is developing the online order system and integrating to the POS system. I searched for an online ordering system. I could find so many services, but I could not choose one even I think it's good user interface. Because the online ordering system has to integrate into a current POS system. This means once a staff accepts an order, it is recorded into POS without manual input. At the same time, a printer has to printout a receipt in the kitchen.
Process
Direction
Style Setting
Prototype
Website
Demonstration
Facebook
Thank you!
😄 Takashi Hirakimoto @ Open Bookmarks Co.
✉️ https://www.linkedin.com/in/takashihirakimoto
✍️ Branding, Web Design & UX Design
📙 Building trust through design
👍🏻 Meeting people beyond nationality
📍 Vancouver, British Columbia, Canada
📋 https://bit.ly/396j9Jx
🌎 https://www.openbookmarks.co
✉️ https://www.linkedin.com/in/takashihirakimoto
✍️ Branding, Web Design & UX Design
📙 Building trust through design
👍🏻 Meeting people beyond nationality
📍 Vancouver, British Columbia, Canada
📋 https://bit.ly/396j9Jx
🌎 https://www.openbookmarks.co
